Terms and Conditions

Alpha Performance Bike Tyres (Pty) Ltd operates this website. The terms “we,” “us,” and “our” refer to Alpha Performance Bike Tyres (Pty) Ltd. By accessing this website and/or making purchases from us, you agree to comply with the following terms and conditions (“Terms of Service”), including any additional terms, policies, and notices referenced herein or made available through hyperlinks. These Terms of Service apply to all users of the website, including browsers, vendors, customers, merchants, and content contributors.

Please carefully read these Terms of Service before using our website. Your use of any part of the website signifies your acceptance of these Terms of Service. If you do not agree with any aspect of these terms and conditions, you are not permitted to access the website or utilize any of its services. If considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the website shall also be subject to these Terms of Service. We may update, change, or replace any part of these Terms of Service by posting updates or modifications on the website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Throughout the website, the terms “we,” “us,” and “our” specifically refer to Alpha Performance Bike Tyres (Pty) Ltd.

Agreement to comply with these Terms of Service confirms that you are either of the age of majority in your state or province of residence, or that you hold the authority and consent from a legal guardian to allow any minor dependents to use this website.

Usage of our products for illegal or unauthorized purposes is strictly prohibited. Furthermore, you are obligated, in your use of the Service, to adhere to all laws governing your jurisdiction, including, but not limited to, copyright laws. Violation or breach of any of these Terms will result in an immediate termination of your access to our services.

We retain the right to reject service to any individual at our discretion, without providing a reason, at any given time.

You acknowledge and agree that your content may be transmitted across various networks and undergo necessary modifications to conform and adapt to technical requirements of connecting networks or devices.

You are explicitly prohibited from reproducing, duplicating, copying, selling, reselling, or exploiting any part of the Service, utilizing the Service, accessing the Service, or any contact information on the website through which the service is provided, without obtaining our express written permission.

The headings utilized in this agreement are solely for convenience and do not impose any limitations or otherwise affect the validity and interpretation of these Terms.

Accuracy and currency of information provided on this site: 

We want to clarify that we cannot be held responsible for any inaccuracies, incompleteness, or outdated information that may be available on this site. The material presented here is intended for general informational purposes only. It is strongly recommended that you consult primary sources of information that are more reliable, accurate, comprehensive, and timely before making any decisions. Relying solely on the material provided on this site is done at your own risk. 

Historical information and updates to the site:

Please take into account that this site may contain historical information, which is provided solely for reference purposes. Historical data, by its very nature, may not reflect the most current information and should not be relied upon as such. We reserve the right to modify the contents of this site at any time; however, we are not obligated to provide updates to any specific information. We entrust you with the responsibility of monitoring any changes made to our site.

Price Adjustments and Service Alterations:

Please be advised that prices for our products may change without prior notice. We retain the right to adjust or terminate the Service, or any part thereof, without issuing advance notice.

Exemption from Liability and Service Amendments:

We will not assume liability towards you or any third party for any alterations, pricing modifications, suspensions, or terminations of the Service.

Product Availability and Return Terms:

Certain products or services are exclusively accessible online through our website. These items may possess limited quantities and are eligible for return or exchange solely in accordance with our Return Policy.

Product Accuracy and Display:

We have diligently strived to represent the colors and images of our products as accurately as possible on the website. Please be aware that we cannot guarantee the precise color depiction on your computer monitor.

Sales Limitation and Description Changes:

We maintain the right, though not an obligation, to restrict the sale of our products or Services to specific individuals, regions, or jurisdictions, following a case-by-case evaluation. Our discretion includes the right to cap the quantities of products or services offered. Descriptions of products and pricing are subject to alteration without advance notice, at our sole discretion. Additionally, we reserve the authority to cease the availability of any product at any time. Any product or service offerings on this site are void where prohibited.

Quality Assurance and Error Correction:

We do not guarantee that the quality of products, services, information, or other material acquired by you will meet your expectations. We also do not assure the correction of any errors within the Service.

Order Refusal and Quantity Limitations:

We retain the right to reject any order placed with us. At our sole discretion, we may impose limitations on quantities purchased per person, per household, or per order. These restrictions may apply to orders placed under the same customer account, using the same credit card, and/or utilizing identical billing and/or shipping addresses. If we decide to modify or cancel an order, we will make reasonable efforts to notify you by contacting the email address and/or billing address/phone number provided during the order placement process. Furthermore, we reserve the right to restrict or disallow orders that, in our sole judgment, appear to be originated from dealers, resellers, or distributors.

Accurate Purchase Information:

By accepting these terms, you affirm your dedication to supplying up-to-date, comprehensive, and precise purchase and personal information for all transactions undertaken at our store. Moreover, you acknowledge the importance of promptly updating your personal and other relevant particulars, such as your email address, credit card numbers, and expiration dates. These updates serve the purpose of ensuring smooth and efficient completion of your transactions, as well as facilitating timely communication when required. Your cooperation in maintaining accurate information is greatly appreciated and helps us provide you with the best possible service.

Information on our site or within the Service may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We retain the right to rectify any such errors, inaccuracies, or omissions, and to modify or update information accordingly. Additionally, we reserve the authority to cancel orders if any information on the Service or related websites is found to be inaccurate, without prior notice, even after order submission.

We are not bound to routinely update, amend, or clarify information on the Service or related websites, including pricing details, unless mandated by law. The absence of a specific update or refresh date within the Service or related websites does not signify a comprehensive modification or update of all information provided therein.

The company does not guarantee, represent, or warrant that the use of the service will be uninterrupted, timely, secure, or error-free. Furthermore, the company does not warrant that the results obtained from using the service will be accurate or reliable.

Users acknowledge that the company reserves the right to remove the service for indefinite periods or cancel it at any time without prior notice. It is explicitly agreed that users’ use of, or inability to use, the service is solely at their own risk. The service, along with all products and services provided through it, are offered on an “as is” and “as available” basis, unless expressly stated otherwise by the company. No representation, warranties, or conditions of any kind, whether express or implied, including but not limited to implied warranties or conditions of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement, are provided, except as expressly stated by the company.

Under no circumstances shall the company, including its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise. This applies to users’ use of the service, as well as any products procured through the service, or any other claim related in any way to the use of the service or any product, including but not limited to any errors or omissions in content or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not permitted, the company’s liability will be limited to the maximum extent permitted by law.

Users can access the most up-to-date version of the Terms of Service at any given time on this page.

The company retains the exclusive right to, at its sole discretion, revise, modify, or substitute any section of these Terms of Service by disseminating updates and alterations on our website. Users are accountable for regularly reviewing our website for any modifications. Continuing to use or access our website or the Service subsequent to the publication of any modifications to these Terms of Service signifies acceptance of said changes.

Privacy & Cookies

At Alpha Performance Bike Tyres (pty) ltd, we value your privacy and are committed to protecting your personal information. This Privacy & Cookies Policy outlines how we collect, use, disclose, and protect your information when you interact with our website and services.

We may collect various types of information from you, including personal information and non-personal information. Personal information includes, but is not limited to, your name, email address, contact information, and any other information you provide voluntarily. Non-personal information may include IP addresses, device information, browsing history, and cookies.

We may use your personal information to provide and improve our services, respond to inquiries or requests, personalize your experience, send promotional materials, and communicate with you regarding our products or services. We may also use non-personal information for statistical analysis, troubleshooting purposes, and website improvement.

We may share your information with trusted third parties who assist us in operating our website and providing services to you. These third parties are obligated to maintain the confidentiality of your information. We may also disclose your information if required by law or in order to protect our rights, property, or safety.

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device to collect information about your activities on our website. You can modify your browser settings to refuse cookies or notify you when cookies are being sent. However, please note that certain features of our website may not function properly without cookies.

If you are accessing our website or services from outside the country where our servers are located, your information may be transferred to and stored in a country with different privacy laws. By using our website and services, you consent to the transfer of your information to countries outside your country of residence.

Our website may contain links to third-party websites. We do not assume any responsibility for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to remove the information promptly.

By using our website and services, you consent to the collection and use of your information as outlined in this Privacy & Cookies Policy. We reserve the right to modify, update, or make changes to this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our Privacy & Cookies Policy, please contact us at [email protected] alternatively reach out to us via any contact information shared on our website www.alphatyres.co.za.